Delivery Types

We try our best to meet the delivery timescales quoted but there may be a delay when we are very busy such as during a sale, promotion or Christmas. There will be no deliveries or collections during bank holidays.

Please allow an additional 1-2 days for delivery to the following areas: All Channel Islands and postcodes FK17-22, G83, IV1-28, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA15-17, PA20, PA34, PA41-48, PA60-78, PH42-44,ZE1-3, AB10-43, AB44-56, IV30-32, BT (all), JE (all), GY (all), IM (all), TR (all)


Standard UK Delivery - Despatched via Royal Mail's 48® Service

  • Royal Mail aim to deliver in 2-3 working days
  • No signature is required
  • If the recipient is not in, the order will be placed through the letter-box or taken to the local Royal Mail office for collection

Express UK Delivery - Despatched via Royal Mail's Tracked 24® Service

  • Royal Mail aim to deliver the next working day (not guaranteed)
  • Online tracking via SMS and/or email notifications
  • No signature is required
  • If the recipient is not in, the order will be placed through the letter-box or taken to the local Royal Mail collection point for collection

Special UK Delivery - Despatched via Royal Mail Special Delivery

  • Royal Mail deliver the next working day before 1pm
  • Orders for guaranteed delivery the next day have to be placed by 3pm
  • Order placed after 3pm on a Friday will be delivered the next Tuesday
  • A Signature is required
  • If the recipient is not in, the order will be taken to the local Royal Mail collection point

Saturday Delivery - Despatched via Royal Mail Special Delivery

  • Royal Mail will deliver before 1pm on the next Saturday
  • Orders for guaranteed delivery on the next Saturday have to be placed by 3pm Friday
  • Order placed after 3pm on a Friday will be delivered the next Saturday
  • A Signature is required
  • If the recipient is not in, the order will be taken to the local Royal Mail collection point

UK non-mainland

We do deliver to the Northern Ireland / the Scottish Islands / the Isle of Man / the Isles of Scilly, but please allow an extra 1 - 2 days for your delivery.


Channel Islands

We do deliver to the Channel Islands, but please allow an extra 1 - 2 days for your delivery.

Unexpected delays

Please note that at times of severe weather; strike action or terrorism then there may be unexpected delays to our delivery service. At these times, we will work our delivery partners to minimise disruption and to keep you informed as much as possible.