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Nomination Compatibility Guides
How To add Nomination Links
Materials & Care Guides
Various Product Size Guides
Delivery & Packaging
Returns
Engraving
Finance
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Nomination Compatibility Guides
Nomination collections
Nomination Seimia
How To add Nomination Links
Adding Nomination links to your bracelet
Materials & Care Guides
General Jewellery Care Guide
Silver
Hallmarking
Birthstones
White Gold
Rose Gold
Palladium
Diamonds
Zirconium
Gold
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Various Product Size Guides
Nomination Classic
Ring Size Guide
Necklaces
Nomination Ring Size Guide
Nomination Necklace Sizes
Delivery & Packaging
Tracking a delivery
What to do if your order hasn't arrived
Delivery Types
Delivery ETA's
Where we deliver to
How we package our products
Delivering to an alternative address
Returns
How to return?
How long do I have to make a return?
Non-returnable items
Can I change or cancel my order once placed?
My item has become faulty, what should I do?
Can I return my bespoke or engraved product?
Warranty
Your return has been received, what happens now?
Can I return my order outside the available returns period?
What happens if the item I want in exchange is out of stock?
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Engraving
How long does it take for an item to be engraved?
Can I have a refund on personalised or engraved items?
Can I order more than one personalised or engraved item in the same order?
Are personalised or engraved items supplied in packaging?
What items can be engraved?
Why is our engraving different?
What happens if the engraving has an error?
What are the delivery options for personalised or engraved items?
Can I order engraved and non-engraved items in a single order?
Can all your jewellery be engraved?
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Finance
What finance options are available?
I haven’t received an email with my statement/payment information.
Is my payment information safe?
Have you received my payment?
What happens if I cancel or return my order?
What do I need to provide when I make a purchase?
I have asked for a refund. How will I be refunded?
Who is Klarna?
Can I pay before the due date?
Will a credit search take place against me?
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