Can I return my bespoke or engraved product?

We are ever-expanding our collections of engravable and bespoke-made products as a service created especially for our customers. 

Engraved Items

If an item has been engraved or otherwise personalized, we are unable to offer an exchange or provide a refund.

Bespoke Items

Bespoke rings are individually hand-made to your specifications. Due to the bespoke nature of the product, we cannot offer a refund or exchange if the item has been engraved. If not engraved we can offer a 50% refund as a gesture of goodwill.