Can I change or cancel my order once placed?

When placing your order, please ensure all aspects have been entered correctly e.g. product engraving, billing/delivery address as changes cannot be made once we have received your order.

If you are needing to change any part of your order, please contact us  at hello@johngreed.com or call us on 0345 319 0008 with your order number to further assist.

If your order has already been dispatched or delivered, please follow our free returns process as shown above. Please note some products are not eligible for cancellation or full refund (Please see section Non-returnable items)